Strengthening and sustaining non-profit orgaizations.
The Non-Profit Success Website

Maximizing Potential. Actualizing Goals.
We must be able to look afresh at what we normally take for granted.

Organization Development
Wouldn’t it be great if:

  • everyone in the department could be trusted to do their job?
  • everyone knew, agreed with, and actively worked towards fulfilling the overall mission of your organization?
  • your department meetings started on time and with everyone present?
  • your team meeting were brief and to the point?
  • all your teams and departments got along well with one another?

Organization effectiveness can be improved through organization development. Organization Development (OD) is a way for organizations to improve the way they fulfill their mission. Much the same way humans grow and develop, so do organizations. To survive and be successful organizations must be able to adapt and respond to tomorrow’s challenges today. OD is a planned process to bring about that change, to establish, and maintain a competitive edge.

While there are numerous OD strategies to improve organization effectiveness,
TT&D focuses on four key methods: action research, meeting facilitation,
strategic planning, and team building. Firmly rooted in established behavioral science theory and methods, all of our services involve the client in assessing and understanding the current situation. Our clients work with us to identify opportunities for change that correspond to their desired results.

Action Research
Action research is a three-step facilitated process by which client organizations attempt to study their problems scientifically in order to guide, adjust, and evaluate their decisions and actions. The hallmark of this form of consulting is experimenting with ideas in practice as a way of improving performance. TT&D uses a survey called the Group Development Questionnaire (GDQ)TM to assess the strengths and weaknesses of an organization or specific work units. The GDQ, firmly based in psychological research, accurately measures group effectiveness and productivity. Once the assessment phase has been completed, we then work with our clients to develop effective strategies to address the results generated. In the third phase of this process, we provide support for the ongoing efforts of all participants.

Meeting Planning and Facilitation
We work with people to improve the effectiveness of meetings and to navigate the journey towards a cohesive group that produces pre-determined results. Our skilled facilitators neutrally manage the process of group discussion by providing the structure and methods for participation and accomplishment. We are able to keep group members focused by listening to the interactions and summarizing for group members. Our interventions are put in such a way that the group can use them to set goals, make plans, make decisions and solve problems.

Strategic and Tactical Planning
Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future.

Adapted from Bryson's Strategic Planning for Public and Nonprofit Organizations
In order for organizations to succeed they need to have well-defined, targeted goals, commitment among key stakeholders toward those goals, and be able to respond to ever-changing, competitive environments. Strategic planning is a structured process to accomplish this. TT& D works with organizations as they undergo the dynamic process of looking at the past, present and future of an organization to establish a common vision. We help our clients as they set goals and develop plans to achieve them.

Team Development
The process by which groups of people develop and improve working relationships and functions is known as team development. It is a process designed to help members distinguish the impact of group dynamics with regards to effective teamwork and provides a forum to develop strategies and skills to improve team performance. TT&D consultants use variations of action research to ensure positive team development. We partner with clients to help them understand the dynamics of teams, leadership and its effect on the pursuit of organizational goals. Our interventions are designed to specifically address client’s unique team needs. Our team development efforts faciliate the creation of effective communication and processes.

Each consulting project is distinctive. For the next steps in your organization's path towards success, contact us today. Check out our resource library for links, information, and tools you can start using today to help you reach your individual and organizational goals tomorrow!

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Taylor Training & Development
627 Boyer Rd
Cheltenham, PA 19012

215-663-1296 (office)
215-663-1297 (fax)